1.1.   Tickets may only be exchanged via the Ticket Source Application where
made possible. Tickets are void if resold via any other outlet or third party and Ballet
Nights 2023 reserves the right to deny access to tickets and/or a show to any buyer
if the buyer resells or offers for re-sale any ticket through a secondary ticketing
facility as defined in the Consumer Rights Act 2015.
1.2.   Tickets cannot be refunded except on the cancellation or substantial alteration
of the performance.
1.3.   Tickets are sold subject to shows at the Ballet Nights 2023 right to make any
alterations to the programme or cast. A change of cast, lead role or soloist shall not
constitute a substantial alteration and will not lead to tickets being refunded.
1.4.   If the performance or event has to be interrupted or abandoned no money will
be refunded if more than half of the performance or event has taken place.
1.5.   Ballet Nights 2023 reserves the right to refuse admission to the Theatre.
1.6.   Ballet Nights 2023 reserves the right to provide alternative seats to those
specified on the ticket.
1.7.   Latecomers will not be admitted to the Theatre unless there is a suitable break
or interval.
1.8.   Children must have their own ticket and must be seated next to an
accompanying adult. Children aged 0–4 will not be admitted to the auditoriums
unless otherwise advertised.
1.9.   The use of cameras and recording equipment is strictly forbidden during
performances.
1.10.   Ticket holders acknowledge that Ballet Nights 2023 and authorized third
parties may record (video and/or audio) throughout the Lanterns Studio Theatre
premises including without limitation in connection with the ticketed event. Ticket
holders give their express consent to the use of their actual or simulated likeness in
connection with the production, exhibition, advertising or exploitation of any film,
video and/or audio recording of and/or in connection with the ticketed event or
otherwise at Ballet Nights 2023 in any/all media throughout the world. Ticket holders
further agree to being filmed by Ballet Nights 2023, police and/or security staff for
health and safety, security and crime prevention purposes.
1.11. The rollout of e-tickets offers our visitors greater flexibility and security, and is a
vital step towards us meeting our environmental obligations. We are currently only
offering e-tickets for events.

2.1 There are no exchanges available on this event for tickets purchased.